Helping customers resolve billing issues without leaving your app

As announced in April, your customers will soon be able to resolve payment issues without leaving your app, making it easier for them to stay subscribed to your content, services, and premium features.

Starting August 14, 2023, if an auto-renewable subscription doesn’t renew because of a billing issue, a system-provided sheet will appear in your app with a prompt that lets customers update the payment method for their Apple ID. You can test this sheet in Sandbox, as well as delay or suppress it using messages and display in StoreKit. This feature is available in iOS 16.4 and iPadOS 16.4 or later, and no action is required to adopt it.

Learn about the system-provided sheet

Learn how to test billing issues in Sandbox

Helping customers resolve billing issues without leaving your app
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